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Paid advertising (Google Ads, Meta Ads) can show results within 2–4 weeks as we gather conversion data and optimise. SEO is a longer-term investment — expect meaningful traffic growth in 3–6 months, with the compounding returns building from month 6 onwards. We set clear expectations in the strategy phase so you always know what to look for and when.

Yes. While our expertise and market knowledge is strongest in AU and NZ, we also work with businesses in India and other English-speaking markets. Our India operations team means we can serve clients across time zones without compromising on responsiveness or quality.

Our management and strategy retainers typically start from $1,500/month, not including the ad spend budget you allocate to platforms like Google or Meta. For SEO-only engagements the minimum is typically $1,200/month. We'll be upfront about what's realistic for your budget during the free strategy session — we won't start a project we don't believe we can make profitable for you.

We work on a minimum 3-month initial engagement — digital marketing needs time to generate meaningful data and optimisation. After that, we move to rolling monthly. We don't lock you in for 12 months like many agencies do; we believe the results should be what keeps you. Most clients stay with us for 2+ years because they see consistent growth.

We do both. For web design, brand identity, and some content projects we offer fixed-price one-off engagements. For channels like SEO, paid ads, and social media management, ongoing retainers work better because these are living channels that need continuous optimisation. We'll recommend the right structure for your specific situation.

Every client receives a monthly report covering key metrics, what changed, what we did, and what we're doing next. For paid media clients we include spend, ROAS, CPA, and comparison to prior periods. Reports are written in plain language — no jargon — with a summary you can share with your stakeholders. We also offer a monthly video call to walk through results and strategy for the next period.

No. If you're starting from scratch, we handle the full setup — Google Ads account, Meta Business Suite, Google Analytics 4, Search Console, social profiles, and everything else. We do this under your ownership: all accounts and assets remain yours. If you already have accounts, we audit and take over management from there.